Tag Archives: customer

What Banking Can Teach Health Care About Handling Customer Data – Harvard Business Review

Executive Summary Why can we run our entire financial lives with a few smartphone apps, a couple of plastic cards, and an ATM network, while so many of our interactions with the health care system still rely on phone calls, copiers, fax machines, and even the occasional multi-part form? Why is the routine exchange of… Read More »

Epic signs new dental customer for its EHR

Epic has a new customer for its comprehensive health records system: Irvine, California-based Pacific Dental Services, which provides business and administrative services for dental offices. WHY IT MATTERSIt’s the first dental support organization to sign on with Epic. The implementation means that all healthcare organizations, including dentists and oral specialists supported by PDS, can use… Read More »